RouteThis software helps service providers and smart home companies troubleshoot, educate and resolve customers' in-home device and WiFi connectivity issues.
The RouteThis platform uses your customer's WiFi-enabled devices to deliver diagnostics and analysis from their home networks to your support team.
Quickly identify, resolve, and support WiFi connectivity or smart home device issues remotely.
Service providers and smart home brand customers
Support agents winning with RouteThis
Countries serviced
Homes supported annually
WiFi troubleshooting that exceeds customer expectations
Give your support team the visibility needed to quickly troubleshoot and resolve subscriber WiFi issues.
Don't let in-home WiFi issues detract from your product
Deliver the ultimate experience with real-time visibility into customer home networks, faster root-cause analysis, and self-help options.