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Our mission

To be the platform that empowers our customers to deploy and support exceptional connectivity experiences in the home.


Our vision

To enable a world where WiFi always works, everywhere.


Our values

RT_Values_CustomerFirst-1WE'RE CUSTOMER FIRST

Emphasize and understand their pains, needs and wants. This is job number one.

RT_Values_WeInnovate-1WE INNOVATE

Take intelligent risks. Challenge the status quo. Learn from mistakes, and continue to iterate.

RT_Values_WeOwnIt-2WE OWN IT

Drive action, measure progress, focus on outcomes. Hold yourself, and others, accountable.

RT_Values_WereOneTeam-1WE'RE ONE TEAM

Share kind, open, and candid feedback. Work together towards the common goal.

Smart home brands and Service Providers thrive by delivering great customer experience. Having built and run a smart home brand myself, I understand that the customer experience most often fails when your service meets the home WiFi network. RouteThis helps companies better support and troubleshoot home networks to deliver an unparalleled support experience.

Jason MooreRouteThis Co-Founder and CEO

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