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A connected world is a
happy world

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Better connectivity—and better experiences—for everyone

At RouteThis, we understand WiFi connectivity challenges firsthand. That’s why we’ve made it our mission to help service providers and smart home brands deliver flawless WiFi connectivity to their customers. We built our revolutionary approach with a global network of partners, and it's been transforming WiFi delivery since 2017—and we’re just getting started.


Service providers and smart home brand customers


Support agents winning with RouteThis


Countries serviced


Homes supported annually


Meet our leadership team

Jason Moore

Founder and CEO

Jason has over 10 years of experience in all facets of the industry, from silicon engineering to software development to SaaS sales. Prior to founding RouteThis, Jason was CEO of a leading video platform in the early smart home market.

Matt Gardner

Director, Customer Experience

Matt has six years of experience in customer success and leadership. In his past role as Co-Founder and Head of User Experience at Videostream, Matt led the product to over 5M downloads.

Carrah Johnston

Head, People and Culture

Carrah brings over 15 years of experiences in growing and scaling human resource practices. In her role, Carrah is responsible for leading the RouteThis' talent and organizational design strategy, in support of the overall business objectives.

Mike Giannotta

Director, Product

Mike has over 18 years of product management and industry experience, including managing Rogers B2B SaaS product lines to increase revenue by 10 times.

Mark Leonard

VP, Engineering

Mark has over 20 years of engineering leadership experience combined with 25 years of domain experience in companies ranging from startups to scale-ups to global multinational corporations.

Mike Mensink

VP, Sales

Mike has over 15 years of sales experience, with 6+ years of leading scale-up SaaS sales teams. He also led enterprise vertical growth and expansion for 2.5 years at D2L prior to joining RouteThis.

Smart home brands and Service providers thrive by delivering great customer experience. Having built and run a smart home brand myself, I understand that the customer experience most often fails when your service meets the home network. RouteThis helps these companies better manage complex home networks to deliver unparalleled support experience.

Jason MooreRouteThis Founder and CEO


People make the difference

We are a diverse team of talented and thoughtful individuals who are driven to push the boundaries of what is possible for our customers.

Join our team

Latest from RouteThis

Case study

How Nanoleaf has deflected WiFi-related inquiries with RouteThis

Learn more

Smart Home Webinar

Successful strategies to manage the avalanche of post-holiday WiFi support calls

Watch now

Service Provider Webinar

The art and science of WiFi installs

Watch now

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