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We don’t just work—we make a difference

In 2017, we started transforming the way internet service providers and smart home brands provide WiFi tech support—and we’ve kept that transformation going every day since. As a scaling company with big goals and a growing product line to make it happen, we’re building the next generation of WiFi troubleshooting and support software for customers around the world.

And we want you to come build it with us.

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We put you first

At RouteThis, our team members always come first. Whether it’s our welcoming workplace or our dedication to providing our team with the tools they need to shine, we’re all about collaboration, innovation, and fun.

  • We've got you fully covered

    We've got you fully covered

    From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals.

  • Everyone is welcome here

    Everyone is welcome here

    We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity.

  • We're flexible

    We're flexible

    You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best.

  • You can work and play

    You can work— and play

    Work can be fun, and we’ll make sure it is! From social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis.

Here's what our employees are saying

At RouteThis, every voice is heard and everyone has the opportunity to impact change in the company. It's challenging work; each day we're solving tough problems that affect millions of people globally. And you're never going it alone; I've never seen a team that can collaborate the way the RouteThis team does.

Marketing Manager

RouteThis has fostered a diverse culture, and team members always show openness to new ideas from all employees. My colleagues are friendly, engaged, and always willing to help each other. We also have monthly team events and lunches—in addition to great swag and an ideal office location in downtown Kitchener.

Senior Test Automation Developer

Working at RouteThis gives me the opportunity to make a real impact on the direction of my team and the company as a whole. We’re always evolving, which allows me to learn new things and grow my career in directions I never imagined. Plus, the cross-team collaboration here is incredible.

Technical Services Manager

Career opportunities

  • Sales View all details

    RouteThis is looking for a highly motivated individual to fill a key role in acquiring new customers while providing an exceptional end-to-end experience. In this role you will be on the front lines of growing market share drawing on your previous enterprise sales experience.   You will be provided with the autonomy and opportunity to manage large accounts internationally, working to understand customer challenges and driving deals through to close. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota.

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  • Customer Experience View all details

    As the Senior Customer Success Manager, your role is to drive the strategy, execution and success of RouteThis’ Growth tier accounts post sale & adoption. Your goal will be to understand executive priorities and drive a cross functional client service team (CST) to deliver solutions that ensure high CSAT and renewal rates. 

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  • Finance View all details
    We are looking for a Vice President, Finance to join our team and lead the finance operations and be part of the Executive team supporting our business to be a leader.  We care deeply about our technology, resolving customer pain points, and getting stuff done fast and are looking for people who share these values and are ready to execute against them every day.
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  • Engineering View all details

    RouteThis has a competitive advantage in how we collect and diagnose WiFi health in a wide variety of situations. We are looking for a Senior Applied AI Developer to contribute to the exploration of appropriate AI-focused solutions and product enhancements. In this role you will design and build solutions to real world problems and leverage different AI technologies. Your contributions will significantly  extend that competitive advantage by leveraging telemetry data, photo and video data, scalable architecture, and different AI technologies.  

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