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We don’t just work—we make a difference

In 2017, we started transforming the way internet service providers and smart home brands provide WiFi tech support—and we’ve kept that transformation going every day since. As a scaling company with big goals and a growing product line to make it happen, we’re building the next generation of WiFi troubleshooting and support software for customers around the world.

And we want you to come build it with us.

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We put you first

At RouteThis, our team members always come first. Whether it’s our welcoming workplace or our dedication to providing our team with the tools they need to shine, we’re all about collaboration, innovation, and fun.

  • We've got you fully covered

    We've got you fully covered

    From dental to acupuncture, and everything in between, our benefit program covers it all—so you can build the future you want and achieve all your health and wellness goals.

  • Everyone is welcome here

    Everyone is welcome here

    We believe diversity, inclusion, and belonging are core tenets of any society. That’s why we’ve built a workplace where everyone is welcome, and everyone has equal access to opportunity.

  • We're flexible

    We're flexible

    You know how you work. We’ll help you do that. Our flexible work environment means you have the freedom to work when and how you’re at your best.

  • You can work and play

    You can work— and play

    Work can be fun, and we’ll make sure it is! From monthly social events to team lunches, a fully stocked office kitchen, and more, there’s never a dull moment at RouteThis.

Here's what our employees are saying

At RouteThis, every voice is heard and everyone has the opportunity to impact change in the company. It's challenging work; each day we're solving tough problems that affect millions of people globally. And you're never going it alone; I've never seen a team that can collaborate the way the RouteThis team does.

Marketing Manager

RouteThis has fostered a diverse culture, and team members always show openness to new ideas from all employees. My colleagues are friendly, engaged, and always willing to help each other. We also have monthly team events and lunches—in addition to great swag and an ideal office location in downtown Kitchener.

Senior Test Automation Developer

Working at RouteThis gives me the opportunity to make a real impact on the direction of my team and the company as a whole. We’re always evolving, which allows me to learn new things and grow my career in directions I never imagined. Plus, the cross-team collaboration here is incredible.

Technical Services Manager

Career opportunities

  • Engineering View all details

    As a Senior DevOps Developer you will be the founding member of our Production Engineering team. If you are a builder at heart, this is a unique opportunity to directly influence the direction of both the technology and DevOps culture at RouteThis. In this role you will be working closely with the rest of the engineering team to continuously improve the RouteThis infrastructure and applications in automation, reliability, scalability, security, and observability.

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  • Customer Experience View all details

    Our Customer Experience team is growing and we are hiring a Senior Solution Consultant to help optimize the customer’s goals and outcomes with RouteThis products by determining effective ways to automate processes, implement technology, improve client relationships, and identify solutions that address both short term and long-term needs.

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  • Sales View all details

    RouteThis is looking for a highly motivated individual to fill a key role in acquiring new customers while providing an exceptional end-to-end experience. In this role you will be on the front lines of growing market share drawing on your previous enterprise sales experience.   You will be provided with the autonomy and opportunity to manage large accounts internationally, working to understand customer challenges and driving deals through to close. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota.

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  • Executive View all details

    We are looking for a Chief of Staff to join our team reporting to the CEO, and to act as a strategic partner, advisor, and sounding board to the CEO. In this role, you will be accountable for handling company-wide objectives and initiatives. This is a new role for RouteThis, and will act as a critical bridge across functions, leading the effort to become more efficient. 

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  • Development View all details

    Our Development team is growing and we are looking for a senior to very senior developer to join our team and help shape the next generation of our support solutions by leveraging generative AI and machine learning technologies.  These technologies are poised to disrupt many industries and the technical and customer support  industry that RouteThis serves is likely going to be one of the first. 

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