Drive higher Net Adds with smarter self-installs that reduce early-life churn.
Streamline workflows, augment processes and gain visibility into self-install data.
Deploy a flexible, CPE-agnostic solution with powerful WiFi diagnostics at scale.
Guide every subscriber through WiFi setup with simple, tailored instructions powered by AI - combining visuals, voice and over 200 network data points.
Tailored install journey with one quick photo
Subscribers snap and upload a photo of the label on their router, and RouteThis instantly identifies the CPE to personalize the install process – no guesswork, just a smooth start.
Deliver the right instructions, at the right time
If your subscriber deviates from the “happy path”, our solution gets them back on track. Dynamic instructions respond in real-time to any power, internet or WiFi issues, delivering the right next steps to lead them back to a successful install.
Detect and fix WiFi network issues
RouteThis analyzes over 200 WiFi data points to detect performance, connectivity and configuration issues.
This scan takes just a few seconds to run, but ensures subscribers get a high Quality of Experience (QoE) from the start - proactively preventing support calls and improving customer satisfaction.
Improve whole-home coverage
Subscribers can easily check coverage throughout their home, identify dead spots and learn about the benefits of adding mesh pods. The result? Whole-home coverage and fewer WiFi-related support calls after setup.
